Refund policy
Return & Refund Policy
You have 60 days to return items from the date you receive them.
-
Eligibility: Items must be unworn, unused, with tags, and in original packaging. You'll also need your receipt or proof of purchase.
-
How to Start a Return: Email sleepwearbykim@gmail.com with your order number. We will send you return instructions.
-
Refunds: Once your return is received and inspected, we'll process a refund to your original payment method. Please allow up to 10 business days for the refund to post. Shipping fees are non-refundable unless the item was damaged or incorrect.
-
Exchanges: For a different size or item, we recommend returning your current item and placing a new order.
-
Non-Returnable Items: Sale items and gift cards are final sale.
-
Damaged Items: If your order arrives damaged or you receive the wrong item, please contact us immediately.